Hiring: Senior Account Manager - Claims LTC (Remote USA) Company: Munich Re Location: Atlanta, GA Job Posted Time: 2026-09-16 11:51:25 Employment Type: Remote About the job Experience: •8+ years of progressive responsibility in Long-Term Care claim adjudication experience. Required Skills: •Serve as a client-facing LTC claim leader, providing industry and medical impairment expertise, claim guidance, and consultative support to clients and internal stakeholders. •Manage and review complex, high-liability, high-dollar, and contestable LTC claim matters, including claims requiring advanced clinical, contractual, legal, or administrative analysis. •Assess whether ceding companies are following applicable claim guidelines, policy provisions, treaty requirements, and sound LTC claim management practices. •Evaluate Munich Re’s claim exposure and liability, identify potential risks, fraud or emerging issues, and provide well-supported recommendations to leadership. •Lead or participate in external claim audits, including audit planning, claim file review, client discussions, audit report preparation, findings validation, and follow-up on recommendations. •Identify client training needs, develop training content and claim tools, and deliver training to support consistent, effective LTC claim practices. •Manage client relationships from the claim perspective, including responding to claim questions, resolving claim-related issues, and supporting client account management activities. •Conduct claim trend analysis, identify operational or adjudication patterns, and produce analytical business reports with recommendations for appropriate action plans. Qualifications: •Bachelor’s Degree Compensation: •$125,000 - $140,000 / year •Flexible work environment (work from home / hybrid options) •Plus an opportunity for an annual company bonus based upon a percentage of eligible pay Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!