Hiring: Senior Account Manager – AI Platform Implementations Company: IT Accel, Inc. Location: New York, NY Job Posted Time: 2026-09-10 12:26:55 Target Skills & Keywords : Large Language Model, SOC 2, SaaS, Systems Integration About the job Experience: •4-8 years of experience in client delivery, software implementation, professional services, technical account management, or account ownership within a SaaS, marketing technology, advertising technology, or software implementation environment. •8 years of experience in client delivery, software implementation, professional services, technical account management, or account ownership within a SaaS, marketing technology, advertising technology, or software implementation environment. Required Skills: •Our client is seeking a Senior Account Manager to lead the implementation and ongoing success of an AI-powered marketing workflow platform that connects strategy, creative production, campaign execution, and performance data. •This role is responsible for the full implementation lifecycle, including scoping, rollout planning, financial management, client communication, adoption, and account expansion. The Senior Account Manager will work closely with a dedicated technical implementation team responsible for configuring and building the solution. •The position supports both complex enterprise deployments and higher-volume rollouts across multiple teams or business units. Success requires balancing repeatable implementation processes with the specific needs of each client. •Own client implementations from pre-sales handoff through launch, adoption, and account expansion. •Translate business goals and marketing requirements into clearly scoped and sequenced implementation plans. •Establish project milestones, success criteria, governance structures, decision rights, and communication cadences. •Manage implementation budgets, resource utilization, scope changes, and the overall commercial health of each engagement. •Partner closely with technical implementation and engineering teams, providing clear priorities and removing delivery blockers. Qualifications: •Demonstrated ability to work closely with engineers and technical teams without serving as the primary developer. •Demonstrated capacity to translate business needs into clear requirements, priorities, and deliverables for technical teams. •In-depth knowledge of marketing and creative workflows, including briefing, content production, campaign planning, trafficking, approvals, and performance measurement. •Practical experience using generative AI or large language model tools within business workflows. •Solid functional working knowledge of how AI-enabled or agent-based workflows are designed, governed, and adopted. •Excellent written, verbal, and executive-level communication skills. •Strong organizational, documentation, and process-development capabilities. •Comfortable working in a fast-moving environment where processes and implementation playbooks are still evolving. •Understanding of user adoption and change-management principles, particularly for AI-powered products. •Operational familiarity with marketing technology, advertising technology, content-management, or campaign-management platforms. Compensation: •$150,000 - $175,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!