Hiring: Segment Marketer, Customer Experience Company: Mutual of Omaha Location: Omaha, NE Job Posted Time: 2026-09-10 15:07:09 Employment Type: Hybrid Target Skills & Keywords : Project Management, Segment About the job Required Skills: •Develop and execute marketing strategies and communication plans that support customer onboarding and early engagement across Health and Annuity products. •Assess customer journeys, touchpoints, and communications to identify opportunities, streamline complex information, and enhance the overall customer experience. •Translate customer insights, business priorities, and research into actionable briefs, messaging, and multi-channel marketing programs. •Lead assigned marketing initiatives from planning through implementation, managing timelines, dependencies, approvals, and performance tracking. •Partner with Product, Operations, Customer Service, Creative, Digital, and Compliance teams to deliver seamless and consistent customer experiences from purchase through policy ownership. •Monitor program performance and customer feedback, leveraging insights to recommend enhancements that improve engagement, satisfaction, and business outcomes. •Strong project management and organizational skills with the ability to meet tight deadlines. •Excellent oral and written communication, problem-solving, and analytical skills. Qualifications: •Demonstrated ability to synthesize customer behavior, competitive trends, and market insights into actionable marketing recommendations. •Demonstrated success in making sound business decisions, solving complex problems, and driving results in a collaborative marketing environment. •We value unique experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! •If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status. •Stay Safe from Job Scams •Mutual of Omaha only accepts applications from mutualofomaha.com/careers. Legitimate communications will come from '@mutualofomaha.com.' We never request sensitive information or extend job offers without conducting interviews. For more details, check our Hiring FAQs. Stay alert for scams and apply securely! •Hiring Policies and Legal Notices Compensation: •$68,000 - $87,500 / year •Segment Marketer: $68,000 - $87,500, plus annual bonus opportunity Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!