Hiring: Security Systems Service Technician Company: Vector Security Location: Richmond, VA Job Posted Time: 2026-09-14 18:08:34 Target Skills & Keywords : Compliance, Make, PATs, TestNG About the job Experience: •5 years of industry experience - preferred. •2 years responding to scheduled service calls and emergency dispatches, carrying out necessary low-voltage wiring repairs and hardware replacements. Required Skills: •Service commercial systems: •Diagnose, troubleshoot, repair, and maintain commercial security systems, including access control, video surveillance (CCTV), intrusion alarms, intercoms, and related low-voltage systems. •Respond to service calls in a timely and professional manner to resolve customer issues and minimize system downtime. •Perform preventive maintenance inspections and system testing to ensure optimal performance and compliance with manufacturer specifications. •Inspect, replace, and upgrade system components, devices, and equipment as required. •Program and configure security systems, controllers, cameras, readers, and associated software platforms. •Document service activities, repairs, maintenance findings, and recommendations •Communicate effectively with customers regarding system status, repair options, and service recommendations. •Ensure all work is completed in accordance with company standards, industry regulations, and safety requirements. •Coordinate with field supervisors, dispatch, and technical support teams to resolve complex service issues. •Maintain inventory of service parts, tools, and equipment necessary to complete assigned work orders. •Provide customer training and technical guidance on system operation and basic troubleshooting. •Identify and recommend system enhancements, upgrades, and additional services to improve security and system performance. •Stay current on emerging technologies, products, and best practices within the electronic security industry. •Participate in on-call rotations and emergency service response as required. Qualifications: •Education & Experience: •High School Diploma or equivalent - required. •3 – 5 years of industry experience - preferred. •Field Service Operations: •Minimum of 2 years responding to scheduled service calls and emergency dispatches, carrying out necessary low-voltage wiring repairs and hardware replacements. •Experience servicing commercial access control, Fire Systems, CCTV, intrusion detection, and integrated security systems. •Strong troubleshooting and diagnostic skills with both electronic security and IP network environments. •Knowledge of low-voltage wiring, networking fundamentals, and security software platform Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!