Hiring: Security Service Specialist 2 Company: Convergint Location: Lowell, AR Job Posted Time: 2026-09-03 10:55:59 Employment Type: Full-time Target Skills & Keywords : Microsoft Excel, Microsoft Office, Project Management About the job Experience: •3-5 years relevant •5 years relevant Required Skills: •Install, program, system start-up/check-out, certify, and customer train on assigned projects including small to large projects that vary in complexity. Qualifications: •Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers. •Reads basic blueprints, schematics, manuals, and other specifications to determine installation procedures; Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand tools. •Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions. Writes a variety of non-routine programs for systems. •Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service. •Consults with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work. •May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements. •Executes most of the technical aspects of multiple projects with varying timelines and budgets including programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support etc.. •Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines. •Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential changes in scope, and identifies ways to continuously improve customer satisfaction. •Using technical knowledge, skills and experience, acts as a mentor to less experienced staff. May supervise workers in testing, tuning, and adjusting equipment to obtain optimum operating performance. Compensation: •10 Company Holidays and Paid Time Off starting at 13 days annually Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!