Hiring: Security Control Center Operator Company: National Grid Location: Altamont, NY Job Posted Time: 2026-09-15 14:13:00 Target Skills & Keywords : Digital Transformation, Microsoft Office About the job Experience: •2+ years of security related experience. Required Skills: •Dispatch appropriate security personnel or law enforcement officers to investigate alarms. •Assist in intelligence and data collection. •Provide instructions to security guards as necessary. •Write Incident Reports and Service Tickets. •Disseminate notifications of credible threats as instructed by the Senior Security Management or established protocols. •Coordinate security operations with gas/electric control centers to ensure compliance with US and UK Corporate Emergency Planning policy and procedures. •Travel to the Security Control Center in Northborough, MA may be required. Qualifications: •Associate degree in related field of study or 2+ years of security related experience. •Good written and oral communication skills •Solid functional working knowledge of corporate security computer systems, including electronic access controls, intrusion detection alarms and closed-circuit TV. •Solid functional working knowledge of Microsoft Office products, familiarity with standard security communication protocols and equipment, and a demonstrated ability to perform multiple tasks in a challenging environment. •Demonstrated capacity to critically think during difficult circumstances and incidents. •Demonstrated capacity to manage daily operations if Supervisor is not on shift. •Are you the right fit for this exciting role? You want to learn more about the position and National Grid's ambitious Digital Transformation? Then let's chat! •Rewarding work and a collaborative, team-oriented culture are just the beginning •. Review our digital benefit guide at ngbenefitslivebrighter.com for full details and descriptions. Compensation: •$63,000 - $73,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!