Hiring: Scrum Master Company: Accion Labs Location: United States Job Posted Time: 2026-09-16 11:33:35 Target Skills & Keywords : Agile, Azure DevOps, Jira, Project Management, SAFe, Scrum About the job Experience: •3+ years of experience as a Scrum Master or Agile delivery lead, supporting technical product or platform teams. Required Skills: •Own end-to-end sprint management across the Voice and Chat channel teams in Aha!, ensuring work is properly defined, sequenced, and tracked from sprint planning through close. •Facilitate all scrum ceremonies including backlog grooming, sprint planning, daily standups, sprint reviews, and retrospectives — driving productive, time-boxed sessions that result in clear decisions and action items. •Ensure features and work items are flowing through defined scrum processes consistently, identifying and resolving process gaps, bottlenecks, or deviations before they impact delivery. •Partner closely with the Voice and Chat Product Owners to maintain well-groomed, prioritized backlogs with acceptance criteria and dependencies clearly documented ahead of each sprint. •Serve as the primary escalation point for impediments — proactively surfacing blockers to the appropriate stakeholders and driving resolution to keep sprint commitments on track. •Measure, analyze, and report on team performance metrics including sprint velocity, defect leakage, throughput, output quality, and cycle time, providing regular reporting to leadership and stakeholders. •Facilitate retrospectives that produce actionable outcomes, tracking improvement items to closure and holding the team accountable to commitments made. •Coach team members and stakeholders on Agile best practices, fostering a culture of continuous improvement, transparency, and shared accountability. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!