Hiring: Scheduling Coordinator Company: Tennessee Oncology Location: Nashville Metropolitan Area Job Posted Time: 2026-09-10 13:07:21 Target Skills & Keywords : EHR, Electronic Health Records, Microsoft Office About the job Experience: •High school graduate or equivalent with GED •Electronic Medical Records experience strongly preferred •2 years of previous professional office experience with customer service experience required •Knowledge of medical terminology preferred •Strong computer skills including Windows file management and MS Office, and e-mail experience Required Skills: •Answers the telephones and greets patients in a courteous, efficient manner. Routes calls/messages to appropriate discipline/department •Follows policy and procedures outlined by management to ensure standardization of processes across all clinics •Conducts patient check-out workflow, following policy and procedures •Follows complex scheduling guidelines and interprets orders and treatment plans into appropriately scheduled appointments •Distributes appropriate documents to patients and provides scheduling and preparation details •Properly tracks patients in EHR for next location and ensures patients are not missed •Ensures canceled and missed appointments are followed up and properly documented •Schedules patient appointments, including internal and external. To include but not limited to, anything scheduled in the clinic, inside referrals, outside referrals, radiology appointments, procedures, hospital admits, virtual tumor boards, etc. Qualifications: •Maintains communication with pre-certification team for urgent cases and denial/peer to peer requests Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!