Salesforce Technical Business Analyst
OSI Digital - Portland, OR
Hiring: Salesforce Technical Business Analyst Company: OSI Digital Location: Portland, OR Job Posted Time: 2026-09-12 10:38:02 Employment Type: On-site Target Skills & Keywords : Apex, CI/CD, Event-Driven, Git, HubSpot, OAuth, REST, SOAP, Salesforce About the job Experience: •5+ years of Salesforce experience spanning both functional/business-analysis work and hands-on development — genuine dual-track experience, not primarily one with light exposure to the other Required Skills: •Based on the requirement or project, the person can work as BA or a developer or both. This is a senior-level role. It requires independent, production-grade judgment on both the functional and technical sides — not someone learning either discipline on the job. •Lead discovery sessions with stakeholders across multiple departments (e.g., Sales, Service, Operations, Finance) to elicit, document, and prioritize requirements •Translate business requirements into clear user stories, acceptance criteria, process flow diagrams, and functional specifications suitable for developer handoff •Facilitate requirements workshops, gap analyses, and current-state/future-state process mapping •Own the backlog for Salesforce enhancements: intake, triage, prioritize, and manage through delivery in partnership with the project/product owner •Identify when a requirement should be solved declaratively (Flow, validation rules, page layouts) versus when it genuinely requires custom development (Apex, LWC) or an integration change — and make that call based on best practice, not convenience •Conduct UAT planning and execution with business users; manage defect triage and sign-off •Maintain traceability between business requirements, configuration changes, and release notes Qualifications: •Salesforce Administrator certification required. Platform Developer I certification required •Expert-level Flow Builder proficiency, including bulkification and sound Flow-vs-Apex decision-making •Strong Apex fundamentals: trigger frameworks, asynchronous Apex, governor limit management •Proven Lightning Web Components experience •Demonstrated experience with integrations — REST/SOAP, middleware/iPaaS, or event-driven architecture — from both a functional (data flow, troubleshooting) and technical (building, securing) standpoint •Solid grasp of the Salesforce security model at enterprise scale •Strong requirements-gathering and documentation skills, and the communication range to run a stakeholder workshop and a technical design review with equal credibility •Salesforce Certified Administrator required, Salesforce Certified Advanced Administrator preferred •Platform App Builder certification preferred •What Success Looks Like In This Role Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!