Hiring: Salesforce Senior Business Consultant Company: Perficient Location: Irvine, CA Job Posted Time: 2026-09-10 12:02:19 Employment Type: On-site Target Skills & Keywords : Agile, Digital Transformation, Jira, Salesforce, ServiceNow, User Experience About the job Experience: •3+ years of professional experience as a Business Analyst, leading requirement-gathering sessions and creating detailed business documentation. Required Skills: •This role requires close partnership with both technical teams and business stakeholders and will be based in Irvine, California, with an expectation to be onsite five days per week. •Cross-Functional Collaboration: Partner directly with business stakeholders, developers, and QA teams to support implementation, sprint planning, and end-to-end delivery. •Release Management Support: Perform testing of tickets when initially deployed to the UAT environment prior to the business user acceptance testing and post-release validation during scheduled evening release windows, and write release notes summarizing key features and bug fixes. •Process Mapping: Map current-state and future-state business processes using visual diagramming tools to identify efficiency gains and operational bottlenecks. •Production Support: Review ServiceNow Queue and action tickets in accordance with service level agreements. Qualifications: •BA Experience: Minimum of 3+ years of professional experience as a Business Analyst, leading requirement-gathering sessions and creating detailed business documentation. •Salesforce Expertise: Hands-on experience working directly with Salesforce Sales Cloud . •Availability: Capability to consistently work 8:00 AM – 5:00 PM PT Monday - Friday, along with flexibility to support planned evening releases (7:00 PM – 10:00 PM PT). •Communication: Strong written and verbal communication skills; ability to articulate complex business needs to technical teams and technical concepts to business leaders. Preferred Skills & Certifications. •Salesforce Specialty Clouds: Hands-on experience with Salesforce Experience Cloud (formerly Communities) and/or Salesforce Field Service (FSL). •Tooling: Direct experience using Jira for agile backlog management, Google Workspace (Docs, Sheets, Slides), and Lucidchart for process mapping. •Salesforce certifications preferred but not required Compensation: •$92,118 - $140,000 / year •Please note that the salary range posted reflects the base salary only and does not include benefits or variable bonus programs Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!