Hiring: Salesforce Business Analyst Company: Yudrio, Inc. Location: Washington, DC Job Posted Time: 2026-09-17 14:08:55 Employment Type: Hybrid Target Skills & Keywords : Agile, Azure DevOps, Change Management, Digital Transformation, Jira, MVP, Salesforce, Scrum About the job Required Skills: •The Business Analyst will act as a key Agile team member, contributing to all Scrum ceremonies including sprint planning, daily stand-ups, backlog refinement, reviews, and retrospectives. •They will translate business objectives into detailed user stories with clear acceptance criteria to guide development and QA teams. •The analyst will map business processes and identify automation opportunities within Salesforce Service Cloud and Experience Cloud. •They will facilitate working sessions and workshops to gather requirements, define MVP scope, and ensure alignment on expected outcomes. •The Business Analyst will collaborate with cross-functional teams including developers, architects, UX designers, and testers to validate and deliver solutions iteratively. •They will support UAT planning and execution, ensuring delivered functionality meets business expectations. •This role also includes maintaining detailed documentation of business processes, configurations, and functionality as part of sprint deliverables. •The analyst is expected to contribute to continuous improvement of Agile practices across the project or program. Qualifications: •Candidates must be able to pass a federal background investigation. •A bachelor’s degree is required. •Candidates must have at least three years of experience as a Business Analyst on Agile teams, preferably in a Salesforce environment. •They should demonstrate a proven ability to write clear, actionable user stories and manage backlogs using tools like Jira or Azure DevOps. •The ideal candidate will have strong facilitation skills with experience leading sprint ceremonies and stakeholder engagement sessions. •Excellent communication and collaboration skills are required, along with the ability to engage both technical teams and business users. •Operational familiarity with Agile metrics, velocity tracking, and iterative delivery best practices is also expected. •A Salesforce Administrator or Business Analyst Certification is preferred. •Additional preferred experience includes exposure to Omni-Channel, Case Management, Knowledge, or Customer Portals. •An understanding of Salesforce data models, roles, profiles, and security best practices is helpful. Compensation: •We pride ourselves on our comprehensive rewards package including a choice of benefits, profit-sharing, and a low-cost vision and dental plan Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!