Sales Support Specialist

Cleveland Brothers Equipment Co - Harrisburg, PA

Hiring: Sales Support Specialist Company: Cleveland Brothers Equipment Co Location: Harrisburg, PA Job Posted Time: 2026-09-10 12:17:23 Employment Type: On-site Target Skills & Keywords : Microsoft Office, Microsoft PowerPoint About the job Experience: •Previous work within a sales organization is desirable. •Previous experience in a customer service environment preferred. •Works with Sales & Product Support teams to drive customer engagement and loyalty. •Works with key decision makers and end users of services. •Works with internal SITECH staff including Sales and Product Support & Service. Required Skills: •The Support Specialist Reports Directly to the Sales Manager •Troubleshoot and resolve customer’s technical issues in a timely manor •Become field trained and factory certified on relevant equipment and software •Provide back-up / secondary support for the field installation team as needed •Assist in the development of system configurations and proposals for customers •Assist in the implementation of customer connectivity •Deliver fee-based (paid) training on-site and/or in a classroom setting to customers of various levels of experience with Trimble technologies. •Develop and maintain a training program as well as provide customer feedback on these services. Qualifications: •College Degree in business-related field or in an industry domain preferred but not required. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!