Hiring: Sales Operations Supervisor - SMB West Company: CDW Location: Tempe, AZ Job Posted Time: 2026-09-03 14:27:14 About the job Experience: •2 years of sales process experience required. •2 years external sales process management experience required. Required Skills: •Requires advanced skills and expertise in a range of processes, procedures, and systems. •Develop trusted partnerships with sales manager(s) to provide operational management. •Understand how related teams coordinate their efforts and resources to achieve objectives. •Builds collaborative relationships with internal CDW departments to resolve order issues (e.g. drop shipemergencies, backorder management, bid escalation, etc.). •Evaluate and communicate unusual and/or complex content in a clear manner. •Strategize with sales managers to build partner and customer relationships that generate businessopportunities. •Align with strategic OEM (Original Equipment Manufacturer) partners to organize sales enablement activitiesthat drive growth and profitability for solutions and services. •Assess and determine the impact of negative gross margin, freight/price adjustment(s), and RMAs (ReturnMerchandise Authorization) to make informed decisions that balance profitability and customer satisfaction, inaccordance with sales leadership guidance. Compensation: •$68,000 - $90,000 / year •Annual bonus target of $6,000 subject to terms and conditions of plan Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!