Hiring: Sales Operations, Customer Advocate Company: Harmonic Location: San Jose, CA Job Posted Time: 2026-09-15 11:27:41 Employment Type: Remote Target Skills & Keywords : Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Product Management, Salesforce About the job Experience: •5+ years in sales operations, customer service, or sales support in a high-tech environment; international company experience a plus Required Skills: •Report to the Director of Sales Operations. •Remote role - can be based anywhere in the US with a preference of West coast. •What You Will Be Doing •Lead and oversee processing and management of customer orders •Manage new PO order entry, fulfillment, and coordinate shipments •Recognize Customer needs, set delivery expectations, and inform customers of delays and updates •Monitor backlog reports and systems to ensure efficient order handling •Support team members with heavy workflow and back-up support Qualifications: •Bachelor’s degree in business-oriented field, or equivalent experience. Compensation: •$65,000 - $85,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!