Hiring: Sales Operational Support Company: Patriot Mobile Location: Grapevine, TX Job Posted Time: 2026-09-16 16:14:11 Target Skills & Keywords : Microsoft Office About the job Experience: •1+ years in a customer-facing, sales, or chat-based support role. Required Skills: •Engage website and ad-sourced leads through a chat platform in real-time. •Work closely with the development team to train and improve an AI assistant that supports sales and member service operations by providing accurate responses to common inquiries based on actual online interaction with potential and current members. •Answer product questions and explain Patriot Mobile's plan options, network, and mission. •Ask qualifying questions to assess lead readiness. •Build rapport with prospects by identifying their needs and aligning with the company values. •Maintain an upbeat, friendly, and helpful tone in all communications. •Seamlessly transfer high-intent leads to outbound agents or schedule a callback. •Log conversation, lead notes, and dispositions accurately in the CRM. Qualifications: •Demonstrated capacity to quickly learn, analyze situations, and make decisions which support the mission of Patriot Mobile. •Excellent written communication and typing speed •Friendly and persuasive demeanor with strong listening skills. •Comfortable using sales scripts and objection-handling techniques. •Willing to work overtime and Saturdays. •Proficient with Microsoft Office Suite including MS teams. •Must be able to sit or stand for long periods. •Must be able to work in an office environment. •Must be able to lift and move items up to 25 pounds. •Patriot Mobile is an equal opportunity at-will employer and does not discriminate against any employee or applicant for employment based on age, race, religion, color, disability, sex, or national origin. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!