Hiring: Sales Engineer (LATAM) (Hybrid) Company: KnowBe4 Location: Clearwater, FL Job Posted Time: 2026-09-10 12:04:00 Employment Type: Hybrid Target Skills & Keywords : AI, SaaS About the job Experience: •1+ years of presales experience (or equivalent combination of technical and sales experience), preferably in cybersecurity, SaaS, or technology environments where you've supported customer-facing sales activities. Required Skills: •As a Sales Engineer supporting the LATAM region •Product Demonstrations: Support sales reps in clear, engaging product demonstrations in Spanish, assisting them in showcasing our platform's features and capabilities to regional stakeholders. •Technical Support: Partner with LATAM Account Executives throughout the deal cycle to answer technical questions, address regional compliance or technical concerns, and provide accurate information that keeps opportunities moving forward. •Proof of Value Execution: Lead structured POV engagements following established guidelines, working directly with prospect teams in LATAM to set up trials, ensure successful implementation, and demonstrate measurable results that prove our solution's impact. •Customer Discovery: Participate in sales calls with strong listening skills to identify technical pain points, understand customer environments across Latin America, and gather the information needed to position our solution effectively. •Problem Resolution: Troubleshoot and research basic technical issues that arise during the sales process, escalating complex scenarios appropriately while ensuring prospects receive timely, accurate responses. •Sales Collaboration: Support Account Executives by understanding typical sales strategies, contributing technical perspectives during deal planning, and helping translate customer needs into product solutions that win business in the LATAM market. •Continuous Learning: Actively participate in training sessions, seek out additional learning resources, and build your expertise in both our product and the broader cybersecurity landscape to grow your effectiveness over time. Qualifications: •You're the kind of technical professional who enjoys explaining how things work, stays organized across multiple customer engagements, and genuinely likes being the expert who helps both customers and teammates succeed in a fast-growing market. •Language Proficiency: Native or full professional fluency in Spanish and English (both written and spoken), with the ability to conduct complex technical presentations, discovery calls, and written communications seamlessly in both languages. •Presales Experience: 1+ years of presales experience (or equivalent combination of technical and sales experience), preferably in cybersecurity, SaaS, or technology environments where you've supported customer-facing sales activities. •Technical Foundation: Strong technical foundation in cybersecurity or related fields—you understand security concepts well enough to discuss threats, compliance, and technical architecture credibly with IT and security teams in LATAM. •Communication Skills: Excellent communication skills with the ability to explain technical concepts clearly to non-technical audiences—you write professional emails, deliver confident presentations, and know how to adjust your message based on who you're talking to. •Organization & Ownership: Natural organization and follow-through—you manage multiple customer engagements simultaneously across different time zones, track action items without prompting, and take ownership of commitments you make to prospects and teammates. •Collaborative Mindset: Strong interpersonal skills; you build rapport easily, work effectively alongside sales representatives, and actively contribute to team success. •Growth Orientation: You're genuinely interested in developing your skills, welcome feedback, and take initiative to learn new technologies and sales methodologies. •Fluency or working knowledge of Portuguese (in addition to Spanish and English) to further support regional expansion. •Operational familiarity with security awareness training, phishing simulation, or compliance management concepts. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!