Hiring: Sales Development Representative Company: Dynatrace Location: Boston, MA Job Posted Time: 2026-09-09 17:57:19 Employment Type: Full-time Target Skills & Keywords: Sales Development, Lead Generation, Outbound Prospecting, APM Software, CRM (Salesforce), IT Management, Demand Generation, Telemarketing, Account Research, Territory Forecasting Experience: - Experience calling into senior IT management at Fortune 1000 companies (e.g., CTO, CIO, Directors of IT Operations, Directors of Infrastructure, Directors of Application Support) - Experience using a CRM preferred, specifically Salesforce - Understanding of IT operations management solutions is a plus Required Skills: - Hunt for and qualify leads and prospects based on defined criteria - Profile assigned accounts and drive outbound prospecting to generate new business - Conduct research on accounts using Google, LinkedIn, Jigsaw, and other tools - Develop an understanding of the account's business issues and other relevant information - Execute database and telemarketing programs to increase attendance at upcoming events and seminars, and create awareness for current product promotions - Educate prospects about Dynatrace enterprise solutions - Use CRM (Salesforce.com) to track activities - Attend weekly territory forecast meetings and update team on progress of identified activities - Work to meet defined metrics goals - Provide input to marketing including feedback on quality of leads from marketing programs - Strong written and verbal communication skills - High level of commitment to exceptional customer service and relationship building - Strong problem solving, organizational, and interpersonal skills - Ability to work both individually and in a team environment - Self-motivated with the ability to work in a fast-paced and constantly changing environment Qualifications: - College diploma/university degree preferred - Understanding of IT operations management solutions a plus - Experience using a CRM preferred, specifically Salesforce Compensation: - On-target-earning: $90,000 - Total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system - Medical/dental benefits and a company matching 401(k) plan for retirement Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!