Hiring: Robot Service Operations Specialist / Coordinator, North America Company: Agile Robots SE Location: Petaluma, CA Job Posted Time: 2026-09-16 20:32:32 Employment Type: Full-time Target Skills & Keywords : Agile, Machine Learning About the job Experience: •4+ years in operations, logistics, supply chain, or inventory management, ideally in a technical, manufacturing, or hardware environment, including demonstrated ownership of vendor relationships, planning, or process design. Exposure to accounts payable or expense analysis is strongly preferred. Required Skills: •Process and systems ownership. Own and continuously improve the service center's logistics, inventory, ERP, and finance-support workflows; design, document, and maintain the standard operating procedures for North American operations. •Vendor and carrier management. Select, evaluate, and negotiate terms with carriers, freight forwarders, customs brokers, calibration vendors, and parts suppliers; make sourcing and vendor decisions and manage those relationships end to end. •Demand and inventory planning. In partnership with Operations, manage the demand forecasting and inventory strategy: set reorder points and safety-stock levels and make stocking, allocation, and disposition decisions that balance cost against service commitments. •Customs and trade compliance. Serve as the service center's decision-maker on import and export compliance, interpreting requirements and resolving complex shipment and documentation issues using independent judgment. •Spend analysis and cost control. Capture & analyze operational spend and expense data; identifying cost-reduction opportunities and make budget and process recommendations to leadership. •ERP ownership. Own SAP/ERP operations and data governance for the service center (purchase orders, sales orders, inventory movements, payments and vendor records), ensuring accuracy and driving process improvements across the system. •Performance and reporting. Help to define, track, and create efficiencies, analyzing performance and lead continuous-improvement initiatives. •Cross-functional coordination. Act as the North American operations point of contact with home-o ice teams (Sales, SCM) in Munich, coordinating across time zones and representing the service center's operational interests. Qualifications: •Tools and calibration. Oversee tool inventory, calibration schedules, and certification tracking, managing the associated vendor relationships and ensuring compliance. Compensation: •$95,000 - $135,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!