RMA Technician (Return Material Authorization)
KIOSK Information Systems - Louisville, CO
Hiring: RMA Technician (Return Material Authorization) Company: KIOSK Information Systems Location: Louisville, CO Job Posted Time: 2026-09-03 11:29:52 Employment Type: Full-time Target Skills & Keywords : Android, Assembly, Microsoft Excel, Microsoft Office, Salesforce About the job Experience: •2 to 3 years related experience •2-3 years' experience working with IT equipment and handling sensitive computer parts. Performing diagnosis and repair work on these types of items. •3 years related experience •3 years' experience working with IT equipment and handling sensitive computer parts. Performing diagnosis and repair work on these types of items. Required Skills: •Evaluate, test and repair IT and POS devices: printers, LCD touchscreens, computers, barcode scanners, cash acceptors / dispensers, etc. •Organize returned components and keep accurate, detailed records of RMA stock and repairs. •Interface directly with the Customer Service department on component issues and offer general technical assistance when needed. •Communicate with suppliers regarding components for warranty and repair. •Organize and maintain inventory assigned to the?RMA?lab. •Enter and analyze data and identify trends in repair and replacement requests. •Application of computer software “images” and configuration of computers as required for CS department shipping needs. •Use of Salesforce and Sage ERP systems as it relates to?RMA?activity. Qualifications: •High school diploma Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!