Hiring: REVENUE COLLECTION OFFICER ASSOCIATE - 09102026-80818 Company: State of Tennessee Location: Nashville, TN Job Posted Time: 2026-09-16 13:22:50 Employment Type: Full-time About the job Experience: •OR One year of full-time experience as an employee of the Collection Services Division of the Tennessee Department of Revenue performing tax related work. Required Skills: •Learns to determine what steps need to be taken to collect delinquent revenue through reviewing and negotiating payment options to delinquent taxpayers and/ or business representatives within specified time frames, including processing payments. •Learns to research, locate, and evaluate and/ or re-evaluate taxpayer assets in support of tax collection actions and voluntary compliance. •Learns to interact with and maintains confidentiality when communicating with financial institutions, attorneys, law enforcement officials, and representatives in other divisions in the process of researching, locating, and assisting taxpayers in collecting delinquent taxes. •Learns to interpret and explain tax types as well as tax laws, rules, and regulations in order to answer general tax related questions and perform job functions. •Learn to manage case assignments, maintains case notes, and prioritizes assignments. •Learns procedures and best practices to resolve delinquent accounts by utilizing collection tools, which may include liens, garnishments, assessments and recommending field work. •May be required to be comfortable around persons using firearms. •Manages Conflict Qualifications: •An employee in this class may be required to possess and maintain a valid motor vehicle operator's license, personal vehicle insurance, and reliable transportation. •An applicant appointed to this career path class will receive a salary increase and be reclassified to the Revenue Collection Officer Intermediate* class after successful completion of a mandatory two-year training period; inadequate or marginal performance during the training period will result in automatic demotion or termination. •Graduation from an accredited college or university with a bachelor's degree. •Professional experience in financial analysis or investigation, negotiation of delinquent payments, or full-time experience in the Tennessee Department of Revenue may substitute for the bachelor's degree on a year-for-year basis, to a maximum of four years. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!