Hiring: Retention Manager - Merchant Company: Worldpay Location: Denver, CO Job Posted Time: 2026-09-12 10:45:45 Employment Type: Full-time Target Skills & Keywords : Microsoft Excel, Salesforce About the job Experience: •5+ years in financial services, preferably payments or merchant services Required Skills: •Are you ready to write your next chapter? •Make your mark at one of the biggest names in payments. We’re looking for a Retention Manager to join our ever-evolving Retention team and help us unleash the potential of every business. •What You’ll Own As The Retention Manager •This role leads a group of advisors that strive to make a positive revenue impact across our Worldpay for Business space while providing merchants with best-in-class customer experience. •Provide leadership for areas of responsibility including planning, coaching, recruiting, selection, performance development and mentoring. •Monitor staff performance, work with employees to implement goals and document progress, approve incentive compensation calculations and works with Human Resources on employee related issues. •Lead and oversee activities involved in selling products and/or services, developing new accounts and/or expanding existing accounts. •Participate in establishing financial goals, objectives and measurements to meet growth and retention targets. Qualifications: •Bachelor’s degree or equivalent experience Compensation: •$73,900 - $109,900 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!