Hiring: Retention Manager, Curlsmith Company: Helen of Troy Location: Boston, MA Job Posted Time: 2026-09-16 19:42:16 Employment Type: Full-time / Hybrid Target Skills & Keywords : Flask, Shopify About the job Experience: •7+ years of experience in CRM, Digital Marketing, Direct Marketing, or Lifecycle Marketing roles. Required Skills: •What You Will Be Doing •We already have a loyalty program and subscription scheme in place, and you will play a role in reviewing and optimizing it to maximize engagement and retention. •Going forward you will utilize loyalty data to drive curlsmith.com’s point-of-differentiation to build CR and LTV Qualifications: •Bachelor's degree in Business, Marketing, or a related field. •Applied hands-on capability in Email Service Provider (ESP) platforms, including campaign testing and optimization. •Proficiency with email and SMS marketing platforms. •Demonstrated success driving eCommerce revenue growth through CRM and retention marketing strategies. •Authorized to work in the United States on a full-time basis. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!