Residential Installation & Service Technician
Comcast - Tallahassee, FL
Hiring: Residential Installation & Service Technician Company: Comcast Location: Tallahassee, FL Job Posted Time: 2026-09-17 12:39:09 Employment Type: On-site Target Skills & Keywords : Project Management About the job Required Skills: •, Comprehensive Benefits package effective Day 1, including Health, Dental, Vision; Highly Discounted Cable Services, PTO + 8 Company observed holidays and much more! •Performs installations and changes of service, while adhering to: company procedures and safe work practices, National Electric Code (NEC) and National Electric Safety Code (NESC) requirements and local ordinances in order to provide (or remove) services to the customer. Completes all customer interactions as required. •Performs service calls. Troubleshoots the drop from the tap to the customer's equipment. Assesses and designs basic home networks using appropriate technology and based on customer needs using coaxial cable, Ethernet, Wi-Fi networks and multimedia over coax alliance (MoCA). •Completes associated record keeping in a timely manner in order to ensure all details of the work are recorded for entry in the customer's account. •Determines acceptability of service by reviewing and confirming quality of service, based on results of applicable tests and adjusts or fixes service in order to provide the best possible service for the customer. •In support of Wi-Fi installation and trouble calls, determines appropriate placement of devices and design of Wi-Fi network in the home taking into consideration Wi-Fi channels, co-channel interference and channel utilization. Determines appropriate use of device options and provide advanced customer education to set appropriate expectations. •Communicates, engages and provides customer with education on products and services, which may include, materials regarding channel line up, applications, use of services and equipment, consumer devices and company policies as they relate to the customer. •Cleans, maintains and stocks vehicle and equipment in order to be prepared to perform required duties. Reports need for vehicle repair or service when required and/or prescribed. Reports any accidents, losses, injuries, or property damage to Supervisor and customer when appropriate. Qualifications: •High School Diploma / GED Compensation: •Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!