Hiring: Resident Services Associate Company: Associa Location: Miami, FL Job Posted Time: 2026-09-15 12:59:51 Employment Type: Full-time About the job Experience: •Customer Service: 2 years (Preferred) •Spa: 2 years (Preferred) Required Skills: •The Front Desk Agent should be impeccably mannered & discreet. Greet visitors to property, verify and supply guided access to units, be the gatekeeper of the residences. •The Front Desk staff will have experience working in customer service with the ability to interact positively with individuals and take initiative in providing a high level of resident service and support. •Front Desk Associate will also be responsible for rovering the building premises and package handling for residents. •Greeting vendors, residents and their guests. •Coordinating all deliveries of packages, flowers, restaurant food. •Duties include controlling and monitoring security cameras. •Monitoring of building's exterior doors, and maintaining a secure environment for our residents. •Monitoring and Controlling guest/vendor access to residential floors. Qualifications: •High school graduate or equivalent vocational training certificate. •Fluency in English both verbally and non‑verbally. •Provide legible communication and directions. •Perform job functions with attention to detail, speed and accuracy. •Be a clear thinker, remaining calm and resolving problems using good judgment. •Work cohesively with co‑workers as part of a team. •Maintain confidentiality of guest/member information and pertinent resort data. •Demonstrated capacity to input and access information in the property management system/computers/point of sales system. •Some college or training in Hospitality Industry. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!