Hiring: Representative - Quality & Process Auditor (Travel) Company: United Airlines Location: Chicago, IL Job Posted Time: 2026-09-16 22:59:21 Target Skills & Keywords : Microsoft Office, Regulatory Compliance About the job Experience: •1-2 years of aviation and/or auditing experience •1+ years of experience in fast-paced large scale operation •2 years of aviation and/or auditing experience Required Skills: •Provide Quality & Process audit results to United and Business Partner leadership by submitting audits via technology tool •Interface directly with United and Business Partner leadership as needed to prevent derogations in customer satisfaction and safety •Gain trust with multiple stakeholders and provide insight on common audit trends and process observations •Champion of change and continuous process improvement by being a support structure to United and Business Partner leadership by auditing service standards and effectiveness within them •Support department with ad-hoc operational support •Continue to grow in position by recurrent and ongoing training in Quality & Process standards across Airport Operations •Demonstrated capacity to work with leaders to communicate observations and areas of improvement •Able to lead with empathy and understanding of operational environment Qualifications: •High school diploma or equivalent •Excellent communication skills, including written and verbal Compensation: •$53,960 - $70,334 / year •Competitive benefits and rewards package •Use of cellular technology & laptop Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!