Hiring: Renewals Operations Analyst Company: OpenGov Inc. Location: Chicago, IL Job Posted Time: 2026-09-10 12:04:00 Employment Type: Contract Target Skills & Keywords : SaaS About the job Experience: •Minimum of 1 year of experience in Sales, Account Management, Deal Desk, or Customer Success, preferably within small to later-stage SaaS companies. •Demonstrated success in thriving within a fast-paced, dynamic, and high-growth technology environment. •Proficient in contract verification, maintaining data integrity of all quotes, and reviewing terms and conditions to ensure renewal subscriptions align with company guidelines and policies. •Demonstrated capacity to effectively manage account team deal desk requests and lead renewal/commercial negotiation discussions. •Possess a positive attitude, high level of motivation, and a genuine passion for business development. Required Skills: •Execute a comprehensive renewals playbook to streamline the renewal process and improve overall customer retention •Partner cross-functionally with Customer Success and Sales teams to create targeted outreach and engagement campaigns, ensuring timely renewals •Prepare pricing schedules and effectively negotiate pricing with customers, aiming for successful and mutually beneficial agreements •Work closely with internal Legal and Finance teams to draft and execute renewal contracts, ensuring compliance with company policies and legal requirements •Maintain and update accurate renewals forecasts, proactively identifying any potential risks or challenges, and collaborating with internal stakeholders to develop effective resolution strategies •Engage in cross-functional collaboration with various teams to gather essential documentation and resources required for maintaining organizational performance metrics Qualifications: •Bachelor’s degree in a relevant field is highly preferred. Compensation: •$63,000 - $70,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!