Hiring: Renewal Manager Company: Meltwater Location: Charlotte, NC Job Posted Time: 2026-09-03 10:42:18 Employment Type: Contract / Hybrid Target Skills & Keywords : SaaS About the job Experience: •2+ years experience in customer success or SaaS Required Skills: •Meltwater isn't just about work; it's a pathway to personal and professional evolution. Here, you'll immerse yourself in an ecosystem that cultivates your skills, promotes mentorship, and advocates for inclusive leadership. Engage with an experienced renewals team and accomplished leaders who stand ready to support you at every turn. •Lead initiatives to drive on-time renewal revenue •Collaborate closely with Customer Success Managers and Account Managers to drive customer value, retention, and growth •Proactively build relationships with customers and ensure they're aware of and using Meltwater's resources effectively •Manage the transactional side of renewals, including processing transactions and overseeing contract execution •Identify upcoming renewals and maintain accurate account data in our CRM •Develop quotes and handle the administrative work involved in executing renewal contracts. •Identify, negotiate, and secure upgrades on legacy agreements to align with current pricing Qualifications: •A Bachelor's degree or higher is preferred for this role •Exceptional communication and interpersonal skills, enabling the establishment and maintenance of strong customer relationships. •Collaborative spirit, adept at working closely with cross-functional teams to ensure seamless customer success. •Excellent written and verbal communication skills in English •Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week •These frameworks are based on objective, gender-neutral criteria in line with applicable pay transparency regulations. •For this role, the base salary range is $43,000-$53,000 USD. •The expected On-Target Earnings (OTE) range is $72,000-$88,000 USD inclusive of base salary and performance-based variable pay. •Actual offers are determined based on job-related skills, experience, demonstrated capabilities, and work location. We typically hire within the range in a way that supports long-term growth, recognizing that compensation evolves as scope, performance, and impact expand over time. •We regularly review our compensation practices and conduct pay equity analyses to help ensure our decisions remain fair, objective, and market-aligned. Employees and candidates may request additional information on how compensation is determined, in line with local legal requirements. Compensation: •$43,000 - $53,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!