Hiring: Remote Mortgage Loan Officer (Washington DC) Company: Zillow Location: District of Columbia, United States Job Posted Time: 2026-09-16 10:17:21 Employment Type: Remote About the job Experience: •3+ years of mortgage origination experience with a strong emphasis on purchase transactions, either as an active NMLS Loan Originator with state licenses or as a Loan Originator under a federal bank license. Required Skills: •Originate and manage purchase mortgage loans from application through closing while ensuring compliance with all requirements. •Convert company-provided purchase opportunities into funded loans through proactive follow-up and effective borrower consultation. •Build strong relationships with customers and, where applicable, with Zillow Preferred Agents and local partners. •Manage an active pipeline while meeting defined service levels, productivity metrics, and funding expectations. •Leverage Zillow’s CRM, loan origination systems (LOS), and data-driven tools to manage pipeline health and customer engagement. •Partner with centralized processing, underwriting, and closing teams to move loans efficiently. •Deliver a consistent, high-quality customer experience through phone, email, and text communication. •Stay current on market trends, lending programs, and regulatory requirements to provide tailored financing solutions. Qualifications: •Completion of the 20-hour CORE Pre-Licensing Education and successful passage of the SAFE Mortgage Loan Originator Test – National Component with Uniform State Content. •Located within 75 miles of our Washington DC branch. •Proven success originating purchase loans in either: a high-volume, phone-based sales environment or an agent-centric referral model. •Strong client service orientation with consultative sales skills and deep understanding of the mortgage process. •Comfortable working in a structured, performance-driven environment with clearly defined KPIs. •Excellent verbal communication skills and ability to build trust quickly. •Strong time management, organization, and pipeline management skills. •Proficiency with CRM, LOS, and Microsoft products (Outlook, Word, Excel). •Associate’s or Bachelor’s degree preferred. •Here at Zillow, we value the experience and perspective of candidates with non-traditional backgrounds and encourage you to apply if you bring transferable skills or related experience. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!