Hiring: Remote Call Center Representative Company: MCI Location: Virginia Beach, VA Job Posted Time: 2026-09-17 11:35:16 Employment Type: Full-time / Remote About the job Experience: •18 years or older •1+ year of experience in a call center or customer service role. Required Skills: •Answer inbound calls and respond to customer inquiries in a professional manner. •Resolve customer issues efficiently while maintaining a positive attitude. •Document all interactions accurately in the CRM system. •Follow communication scripts and standard operating procedures. •Escalate complex issues to the appropriate department when necessary. •Meet or exceed performance metrics including call quality, response time, and customer satisfaction. •WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? •All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities Qualifications: •High school diploma/GED Compensation: •Flexible work environment (work from home / hybrid options) •Paid Time Off Earn PTO and paid holidays to take the time you need Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!