Relationship Manager

Nuvei - Scottsdale, AZ

Hiring: Relationship Manager Company: Nuvei Location: Scottsdale, AZ Job Posted Time: 2026-09-10 10:46:42 Target Skills & Keywords : Microsoft Excel, Microsoft PowerPoint, Salesforce About the job Experience: •3+ years of experience in payments, fintech, financial services, client success, account management, relationship management, partner management, or a related client-facing role Required Skills: •Manage and cultivate relationships with an assigned portfolio of partners and clients based on complexity, lifecycle stage, and business needs •Serve as a primary point of contact for assigned partners and clients, owning account support, partner engagement, and coordination of internal resources •Maintain proactive communication with assigned partners and clients to drive engagement, alignment, retention, product adoption, and overall satisfaction •Identify opportunities for revenue growth, cross-sell, expanded product adoption, deeper solution utilization, and optimization of ACH & Online Banking usage •Develop and maintain a strong understanding of assigned partners' business models, operational needs, goals, and priorities to support relevant solutions and account growth •Conduct recurring partner and client meetings, touchpoints, and business reviews to assess performance, align on priorities, and identify growth and adoption opportunities •Monitor partner activity, feedback, trends, risks, service needs, and recurring issues to identify opportunities for deeper engagement, process improvement, and an enhanced partner experience •Partner with Sales on new or expanding opportunities where relationship insight, partner context, or product knowledge is needed Qualifications: •Demonstrated ability to build external relationships, maintain consistent communication, and support client or partner satisfaction •Demonstrated capacity to identify client needs, product adoption opportunities, cross-sell potential, and account growth opportunities •Strong written and verbal communication skills, with the ability to clearly communicate with external partners and internal stakeholders •Strong organizational skills with the ability to manage multiple relationships, priorities, follow-ups, and time-sensitive requests •Sound problem-solving skills with the ability to manage inquiries, support escalations, and drive follow-through to resolution •Strong attention to detail with the ability to maintain accurate account notes, CRM updates, and partner activity visibility •Proficiency with CRM systems, Salesforce preferred, and standard business tools such as Excel, Word, PowerPoint, and Outlook Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!