Hiring: Relationship Banker II - Middleton, MA Company: TD Location: Middleton, MA Job Posted Time: 2026-09-12 13:44:49 Target Skills & Keywords : Microsoft Office About the job Experience: •2+ years of related experience working with customers and/or sales in any capacity •Cross trained to take customer transactions upon hire Required Skills: •Acts as a subject matter expert in the Store for both Customers and colleagues regarding all products, services, policies, and procedures of TD, especially regarding both personal banking and business banking •Requires a broad knowledge and understanding of the full product suite, services and processes of business area, and could be characterized by moderate complexity/risk •Makes product recommendations based on Customer needs and highlights product features and benefits that ultimately support Customers through challenging times and life events, save time and money, and exceed their needs •Establishes and nurtures Customer relationships by consistently displaying product knowledge, actively listening to Customer needs while engaging in additional conversation to identify any additional needs and offer a solution or partner referral •Utilizes Customer Relationship Management tools to proactively play a key role in Customer assessments, proactively identifies Customer solutions and lead-focused outbound sales activities •Evaluates issues, errors and problems based on practices and existing precedents or procedures and independently resolves customer problems escalating when necessary •Explains detailed and/or complicated information within the team •Builds working relationships with customers and related teams Qualifications: •Operating standard office equipment - Continuous •Responding quickly to sounds – Continuous •Moving safely in confined spaces – Occasional •HS Diploma or GED required; 2 year degree preferred Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!