Hiring: Relationship Associate Company: Grameen America, Inc. Location: Miami, FL Job Posted Time: 2026-09-10 11:17:02 Employment Type: On-site Target Skills & Keywords : Microsoft Excel, Zoom About the job Experience: •Operational familiarity with Microsoft Word and Excel a plus. Qualifications: •Conduct weekly center meetings during which we collect and follow-up with loan repayments, share program updates and educational discussions •Build strong and positive relationships with members to support both retention and business growth. •Respond to member inquiries promptly and professionally, Assist with problem solving & engagement. •Conduct in-person home verification and business visits to verify and ensure the legitimacy and accuracy of borrower’s information. •Uphold high standards of service, quality, and productivity. •Adhere to all company policies and procedures. •Use these outreach techniques to grow the program by recruiting new members to achieve designated membership growth targets. •Monitor member loan activity, ensuring compliance with loan criteria, disbursement guidelines, and repayment schedules. •Reconcile and accurately input payment data into internal systems, ensuring proper documentation and compliance with required notifications. •High School diploma or equivalency preferred, or two years of relevant work experience required. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!