Hiring: RCM Collections Lead Specialist Company: Virta Health Location: United States Job Posted Time: 2026-09-10 13:28:01 Employment Type: Remote Target Skills & Keywords : AWS, CPT, HIPAA, ICD-10, Microsoft Excel, Revenue Cycle Management, Salesforce About the job Experience: •4+ years in healthcare Revenue Cycle Management with a specialized focus on collections and AR follow-up. Required Skills: •Team Development: Lead and develop a team of Collections Specialists, setting daily priorities and holding the team accountable to follow-up cadences and high documentation standards. •Portfolio Ownership: Act as a "working lead" by directly managing a portion of the Tier 3 AR portfolio, including payer follow-up, denial resolution, and escalation calls. •Escalation Support: Serve as the first point of contact for your team on complex denials, payer disputes, and accounts requiring advanced review or documentation. •Performance Monitoring: Track team-level AR aging and denial trends, reporting on performance against KPIs and flagging systemic issues to leadership with data-supported recommendations. •Operational Consistency: Ensure the team consistently utilizes productivity scorecards, standardized follow-up templates, and auditable documentation practices. •30 Days: Get oriented in Virta's RCM platforms and understand the Tier 3 portfolio structure, payer mix, and current aging. Meet your team to understand their current workflows and identify early coaching opportunities. •60 Days: Establish clear productivity expectations and accountability systems for follow-up cadence and documentation. Begin serving as the escalation point for complex accounts and providing a weekly performance summary to your manager. •90 Days: Identify high-risk patterns in the AR aging queue and develop a targeted action plan to address them. Lead one team-level improvement initiative, such as a payer-specific workflow refresh or a training session on recurring denial types. Qualifications: •Technical Mastery: Proficiency with navigating EHRs (Athena or Candid Health experience a plus), clearinghouse platforms, payer portals and CRM platforms such as Salesforce. Compensation: •$64,500 - $83,500 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!