Quality Outcomes Associate

Health Care Partners - Garden City, NY

Hiring: Quality Outcomes Associate Company: Health Care Partners Location: Garden City, NY Job Posted Time: 2026-09-10 14:03:44 Employment Type: Full-time Target Skills & Keywords : Medicaid, Medicare, Microsoft Excel, Microsoft Office, Microsoft PowerPoint About the job Experience: •Minimum of 1 year of experience with Healthcare Effectiveness Data and Information Set (HEDIS) data collection and quality improvement activities. •At least 3 years of recent experience in a healthcare setting (e.g., managed care organization, provider office, hospital, clinic, or pharmacy). •Proficient in using standard software applications, including Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). •Bonus Incentive: Eligibility based off organizational performance Required Skills: •As the external-facing quality liaison for HCP, the QOA ensures all communications align with HCP’s corporate messaging and branding by working in close partnership with the Customer Engagement Center (CEC), Pharmacy, Risk Adjustment, Utilization Management, Quality, Network Relations, and other internal teams. •Facilitating provider and member outreach to promote timely clinical interventions that improve health outcomes. •Supporting medical record abstraction, retrieval, and data entry for HEDIS medical record review and supplemental data collection. •Acting as a quality ambassador in external engagements, ensuring consistency in communication and alignment with strategic goals. •This role is instrumental in bridging internal quality initiatives with external provider and member engagement, ultimately contributing to improved performance metrics and member health outcomes. •Identifies potential resources and initiates collaboration with providers to improve member health outcomes and HEDIS measures. •Consistently supports communication strategies aligned with the external-facing roles of Network Relations and the Customer Engagement Center (CEC). •Maintains a strong understanding of HCP’s brand recognition and communication efforts. Qualifications: •Strong attention to detail, with the ability to plan, execute, and follow up on tasks accurately and efficiently. •Excellent verbal and written communication skills, including experience engaging with medical providers in a professional manner. •Proven ability to multitask, prioritize responsibilities, and work independently in a fast-paced environment. •Associate’s degree or an equivalent combination of education and relevant experience is required. •Bachelor’s degree in a healthcare-related field is preferred. Compensation: •The annual base salary will be determined based on factors including experience, education, posted salary range and consideration of internal equity •The base salary range for this position is listed below. The annual base salary will be determined based on factors including experience, education, posted salary range and consideration of internal equity. •💵 Base Compensation: $24 - $26.50 per hour ($50,000 - $55,000 annually) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!