Hiring: Quality Operations Specialist Company: Zapnix LLC Location: Irvine, CA Job Posted Time: 2026-09-16 19:18:07 Employment Type: Full-time Target Skills & Keywords : R About the job Required Skills: •Review and investigate assigned technical and clinical customer complaints. •Perform technical investigations and document results per established procedures and timelines. •Supports quality functions pertaining to manufacturing line support and maintenance, including SAP. •Performs hands-on troubleshooting of customer returned devices and manufacturing nonconformities and completes associated technical documentation •Assist complaint intake group through review and verification of initial complaint coding. •Monitor post-market and manufacturing product performance through evaluation and trending of customer complaints, service calls, and manufacturing rejections. •Ensure that appropriate corrective actions are implemented to address the root cause of trending issues. •Support and coordinate product/process improvements through collaboration with cross functional teams. Qualifications: •Bachelor’s Degree in Electrical Engineering or Mechanical Engineering. •HIGHLY PREFERRED. Other Engineering degrees or Natural Science degrees to be considered with RELEVANT experience in MEDICAL DEVICE TROUBLESHOOTING. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!