Quality Operations Director

SCP Health - Atlanta, GA

Hiring: Quality Operations Director Company: SCP Health Location: Atlanta, GA Job Posted Time: 2026-09-10 12:35:08 Target Skills & Keywords : Agile, Change Management, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Project Management, Six Sigma About the job Experience: •5+ years of progressive experience in healthcare quality, operations, management consulting, or a related field. Required Skills: •Strategic Operations & Executive Support •Manage the operational rhythm of the department: meeting cadence, agenda development, pre-read distribution, action tracking, and follow-through •Prepare and maintain executive-level briefing materials, Board reporting packages, and QPI bundle summaries •Serve as thought partner and surrogate for the EVP in cross-functional forums, representing quality priorities with credibility and clarity •Maintain department-wide initiative inventory; surface interdependencies, risks, and resource constraints proactively •Program & Project Management •Lead or co-lead complex, cross-functional quality improvement initiatives from scoping through implementation and evaluation •Build and maintain project charters, work plans, RACI matrices, milestone trackers, and stakeholder communication plans Qualifications: •Bachelor’s degree required; Master’s degree (MHA, MBA, MPH, or related), preferred. •PMP, CAPM, or equivalent project management certification, preferred. •Lean, Six Sigma Green Belt or Black Belt, preferred. •Prior experience in chief-of-staff, operations liaison, performance improvement, clinical analytics, or senior project management capacity, preferred. •Demonstrated experience managing complex, cross-functional initiatives in a matrixed healthcare organization •Proven ability to develop Board- and executive-level reporting, presentations, and data narratives. •Prior experience with value-based care metrics, HEDIS, Star Ratings, or clinical quality and safety programs preferred •Exceptional written and verbal communication; able to synthesize complexity for diverse audiences. •Advanced proficiency in Microsoft Office Suite (PowerPoint, Excel, Teams, Outlook); familiarity with AI and automation tools (Copilot, ChatGPT, Tableau, or equivalent). •Strong analytical and data storytelling skills; ability to build compelling visualizations from disparate data sources. Compensation: •Competitive benefits and rewards package •Actual compensation will be determined based on experience, qualifications, and internal equity considerations Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!