Hiring: Quality Manager Company: Technique, Inc Jobs Location: Jackson, MI Job Posted Time: 2026-09-10 12:12:30 Target Skills & Keywords : AWS, Assembly, Microsoft Office, R About the job Experience: •10 years of related quality experience in production manufacturing •Minimum 10 years of related quality experience in production manufacturing Required Skills: •Customer Quality Leadership – Serve as the lead organizational contact for customer quality concerns; investigate complaints and lead root cause and corrective action (RCCA) using 8D, 5 Why, and CI methodologies •Customer Source Inspections – Coordinate customer source inspections and drive corrective actions to eliminate root causes of nonconformance •Complaint Response Management – Manage customer complaint response timelines and ensure on-time closure of corrective actions •Customer Representation – Professionally represent the company with customer quality representatives and auditors •Quality KPI Ownership – Own and report quality KPIs including PPM, COPQ, scrap rate, first-pass yield, and on-time PPAP submission •QMS Support & Continuous Improvement – Support the established QMS and drive continuous improvement of quality processes in alignment with ISO 9001 •Internal Audit Program – Support the internal audit program: conduct audits, train auditors, and drive corrective action follow-up •Management Review Inputs – Provide inputs to Management Review and apply risk-based thinking in day-to-day quality decisions Qualifications: •B.A. or B.S. in Engineering, Quality Control, or related field preferred •ASQ membership and CMQ/OE preferred; CQE, CQA, or CWI a plus •Excellent organizational, interpersonal, and time management skills; ability to multi-task in a fast-paced production environment •Strong knowledge of GD&T (ASME Y14.5) and blueprint reading; knowledge of QA regulatory requirements and corrective action methodologies •Solid functional working knowledge of ISO 9001 required; familiarity with AS9100 and/or IATF 16949 a benefit •AIAG core tool fluency: APQP, PFMEA, Control Plans, PPAP, MSA, SPC •Knowledge of PSW, Dimensional Reports, Material Performance Test Results, MSA, AAR, SDS, IMDS, CDX, and various Customer Approval processes •Operational familiarity with CQI special process audits (CQI-12 Coating, CQI-15 Welding); structured problem solving (8D, 5 Why) •Knowledge of sample/master retention protocols and qualified laboratory documentation (A2LA, ISO 17025) •Strong computer skills, Microsoft Office Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!