Hiring: Quality Control Specialist Company: Quince Location: Santa Fe Springs, CA Job Posted Time: 2026-09-10 07:42:33 Employment Type: On-site Target Skills & Keywords : REST, Stitch, Zoom About the job Experience: •2+ years of experience in embroidery production, quality control, or decoration operations with hands-on knowledge of embroidery standards (stitch quality, density, color accuracy, placement) •5+ years in embroidery/decoration quality or production leadership. Required Skills: •This is a fully on-site role, Monday through Friday during regular business hours at our facility in Santa Fe Springs, CA. •Own pre-production approval — review art proofs from 3P decorators and assess sew-out samples against order specifications (placement, sizing, color match, stitch quality, trademark symbols); approve or reject with detailed written notes before production begins. •Manage third-party decorator relationships — establish quality standards with our 3P decorators, and other partners; conduct inspections during production runs and review finished samples before shipment. •Perform final shipping inspections — visually and tactilely inspect all decorated items for loose threads, puckering, seam integrity, color accuracy, and placement precision; pull non-conforming work and route to rework or disposal. •Track and communicate quality metrics — maintain detailed records of all approvals, rejections, and rework; document defect trends by decorator and order type; report monthly on quality performance and escalate issues to Operations Manager. •Conduct daily quality audits with 3P decorators — review performance data, identify root causes of defects, and collaborate on corrective action plans to drive continuous improvement. •Maintain complete audit trail — document all quality decisions in Cadence, maintain photographic records of pre-pro approvals, and organize digital quality files for compliance and dispute resolution. •Support order management — coordinate closely with Order Management Coordinator on rush orders, approval timeline changes, and delivery commitment risks driven by quality issues. Qualifications: •Proficiency with embroidery software (Wilcom, Tajima, Hatch, or similar) for file review and digitizing verification. •Demonstrated ability to set and enforce quality standards; experience managing vendor or decorator relationships a plus. •Strong written and verbal communication skills; comfortable drafting detailed approval/rejection notes and briefing management on quality trends. •Proficient with Cadence, Printavo, Google Sheets, and photography documentation systems. •Meticulous attention to detail; calm under pressure; solutions-oriented mindset. •Physical ability to stand for extended periods and perform detailed visual inspections of garments and decorated products •Operational familiarity with Madera thread colors and color-matching workflows; certification in Quality Assurance. •This is a fully on-site role, present Monday through Friday during shift hours. •Demonstrated capacity to stand and walk the production floor for extended periods throughout the shift. •Lifting up to 40 pounds — moving garment boxes, supplies, and equipment. Compensation: •Bonus and equity may also be provided for eligible roles Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!