Hiring: Quality Control Manager Company: Mercer Mass Timber Location: Conway, AR Job Posted Time: 2026-09-10 10:34:46 About the job Experience: •Strong knowledge of glulam and CLT manufacturing processes, adhesives, and structural performance standards. •Proven leadership and supervisory skills with the ability to coach and develop a QC team. •Excellent problem-solving, analytical, and communication skills. •Proficiency in quality tools such as SPC, Lean, Six Sigma, or ISO 9001 QMS. Required Skills: •Develop, implement, and maintain quality management systems aligned with ANSI standards for structural engineered wood products. •Supervise daily quality inspections of raw materials, adhesives, pressing, machining, finishing, and final product testing. •Manage quality control technicians and provide training on inspection, testing, and documentation procedures. •Monitor and analyze quality metrics, identify trends, and lead root cause analysis for nonconformities. •Partner cross-functionally with production, engineering, and maintenance teams to ensure consistent product quality and process efficiency. •Maintain calibration of testing equipment and ensure accurate test data collection and reporting. •Lead corrective and preventive action initiatives to address quality concerns. •Manage customer quality complaints, investigations, and resolutions. Qualifications: •Ensure compliance with certification requirements (ANSI PRG-320, ANSI A190.1, ANSI 117, ISO, etc...) and coordinate audits with external agencies. •Bachelor’s degree in Wood Science, Engineering, Quality Management, or related field (or equivalent experience) preferred. •Operational familiarity with certification and testing protocols (e.g., ANSI PRG-320, ANSI A190.1, ANSI 117, ISO, etc…). Compensation: •$85,000 - $140,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!