Hiring: Quality Assurance Supervisor Company: DoorDash Location: Tempe, AZ Job Posted Time: 2026-09-12 18:07:18 Target Skills & Keywords : HBase, Make, TestNG About the job Experience: •2+ years of leadership experience, including at least 1 year in quality assurance. •at least 1 year in quality assurance. Required Skills: •Reporting to the Manager, Quality Assurance, you’ll oversee day-to-day QA operations, provide mentorship to your team, and ensure adherence to quality standards. You’ll investigate complex cases, identify trends, and drive operational excellence, balancing short-term needs with long-term strategy. •You’re Excited About This Opportunity Because You Will… •Lead with impact: Manage a team of up to 15 QA Auditors, fostering accountability, growth, and collaboration. •Champion the customer experience: Ensure every customer interaction meets our standards of accuracy, empathy, and efficiency. •Drive problem-solving: Surface policy, process, or product gaps from QA findings and work cross-functionally to address them. •Keep operations on track: Allocate resources, manage workflow, and deliver on service-level agreements. •Measure what matters: Define and track KPIs to drive consistent performance and outcomes. •Balance agility with strategy: Deliver rapid improvements while building for sustainable, long-term success. •Deep dive into our ecosystem: Master DoorDash systems and processes to enable your team and our customers to thrive. •We’re Excited About You Because… •You have 2+ years of leadership experience, including at least 1 year in quality assurance. •You’re committed to developing people, coaching, mentoring, and fostering growth while embracing a learner’s mindset yourself. •You’re data-driven and comfortable analyzing and interpreting data in Google Sheets/Excel to inform decisions. •You are an operator, translating analysis to actions quickly, testing your hypotheses, and using ‘first principles’ to solve challenging business problems at their root level. •You increase results and are constantly evaluating how and whether your team’s activities are achieving the desired, measurable impact. Compensation: •The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. •In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. •DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which inc Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!