Hiring: Quality Assurance Associate Company: Proctor Loan Protector Location: Troy, MI Job Posted Time: 2026-09-10 11:12:57 Target Skills & Keywords : Microsoft Excel, Quality Assurance About the job Required Skills: •Lead and oversee performing quality reviews to assure that staff is updating insurance information accurately and taking calls according to the client’s specifications for one of the following areas: Data Entry, Loss Drafts, PMI and Call Center. Qualifications: •To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. •High School Diploma; or equivalent work experience helpful. •Strong organizational and analytical skills. •Proficient in Windows based environment – specifically Word, Excel, and Access.. •Quality/Production must meet or exceed standards. •Attendance, professionalism and a positive attitude must be maintained. •Quality, insurance and claims experience helpful. •Mortgage servicing, customer service, data entry experience a plus. •Necessary On a Regular Basis •Repetitive motion, manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day. Compensation: •Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!