Hiring: Quality Assurance Associate Manager, Growth Marketing Operations Company: Hinge Health Location: San Francisco, CA Job Posted Time: 2026-09-14 11:43:37 Employment Type: Hybrid Target Skills & Keywords : Agile, JavaScript, Postman, Python, Quality Assurance, SQL, Salesforce About the job Experience: •2+ years of experience in QA, marketing operations, or CRM platform testing. •2+ years of hands-on experience with marketing automation platforms (e.g., Iterable, Braze, Salesforce Marketing Cloud). •2+ years of having a strong understanding of email, SMS, push, and in-app messaging campaigns. Required Skills: •We are seeking a QA Associate Manager to join our Growth Marketing Operations (GROMO) team. This role is ideal for someone with a strong background in marketing campaign testing and quality assurance, with expertise in audience segmentation, personalization logic, and campaign execution validation. •The primary focus will be on testing, diagnosing, and optimizing marketing campaigns across multiple channels, including email, SMS, push, and in-app messaging. You will work closely with marketing, CRM, and data teams to ensure flawless campaign execution and identify potential issues before launch. •WHAT YOU’LL ACCOMPLISH (aka Outcomes) •Develop and execute comprehensive test plans for marketing campaigns and audience segmentation logic. •Validate dynamic content, personalization rules, event triggers, and data accuracy before deployment. •Identify, document, and track issues related to segmentation mismatches, automation logic, and campaign execution failures. •Use AI-assisted workflows where appropriate to accelerate pre-launch checks, spot inconsistencies, and improve test coverage, while maintaining human review and final QA accountability •Investigate live campaign issues using platform logs, segmentation reports, and campaign performance data. Qualifications: •Bachelor's degree in Computer Science, Computer Engineering or related field of study. •Operational familiarity with segmentation logic, audience targeting, and personalization strategies. •Demonstrated capacity to analyze campaign performance data using Google Sheets, Looker, or Mode Analytics. •Excellent debugging and troubleshooting skills, particularly in diagnosing segmentation and campaign execution issues. •Demonstrated curiosity about AI and automation, with the ability to use emerging tools thoughtfully to improve QA workflows while maintaining strong judgment and accountability for final outputs. •Basic SQL skills to analyze campaign data and investigate segmentation issues. •Operational familiarity with QA automation tools or scripting languages (Python or JavaScript) for efficiency improvements. •Understanding of direct mail QA processes and print vendor integrations. •Knowledge of email deliverability best practices, sender reputation management, and campaign performance monitoring. Compensation: •$121,000 - $167,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!