Hiring: Quality Assurance Analyst l Company: Dovenmuehle Location: Lake Zurich, IL Job Posted Time: 2026-09-10 11:36:59 Employment Type: Full-time Target Skills & Keywords : Microsoft Excel, Quality Assurance, Regulatory Compliance About the job Experience: •1-2 years of office work, bank, or similar experience. •2 years of office work, bank, or similar experience. Required Skills: •Performs quality assurance audits on departmental files and processes to ensure compliance with organizational standards and applicable regulations. •Perform quality assurance audits and reviews assigned; audits and reviews may apply to verbal and/or written communications and documentation. •Review and prepare quality assurance reports as assigned according to specified frequencies. •Complete audits according to departmental timelines. •Assist in planning, testing, and reporting phases of departmental quality initiatives. •Perform comprehensive quality assurance audits for adherence to organizational standards, investor/insurer guidelines, and applicable regulations. •Analyze findings for trends, prepare and present reports and make recommendations for appropriate corrective actions; collaborate with applicable departments to analyze necessary process or procedure changes. •Recommend training and procedural changes to the operational departments based on audit findings. Qualifications: •High School diploma or equivalent. •Solid PC skills: Proficient with Microsoft applications, database analysis, and Excel. •Strong analytical and problem-solving skills and attention to detail. •Demonstrated capacity to handle complex, multiple tasks simultaneously in a fast-paced environment. •Effective verbal and written communication skills with demonstrated ability to interact in a positive and professional manner with all levels of both internal and external audiences, including the ability to explain complex matters in a clear and concise manner. •College degree. Compensation: •Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!