Hiring: Public Records Investigative Specialist Company: HireRight Location: Nashville Metropolitan Area Job Posted Time: 2026-09-10 13:45:12 Employment Type: Hybrid Target Skills & Keywords : Microsoft Office About the job Experience: •Computer literate with specific experience of using Microsoft Office and email proficiently •Confident with telephone communications, including chasing for information whilst maintaining good clients/candidates relations but robustly to be able to close tasks off •Previous customer service experience preferred •Demonstrated capacity to communicate written and verbally in English with fluency and in a polite way Required Skills: •Ensures that duties are carried out professionally and in line with the priority to help candidates get hired •Quickly and effectively researches and verifies facts provided by candidates of clients’ to ensure the screening process is completed in a timely manner •Conducts interviews with professional referees to verify candidates’ employment history •Communicates with candidates, with tact and diplomacy, to obtain missing information or to clarify details as quickly as possible •Maintains regular contact and supports candidates to assist them throughout the screening process where necessary •Collaborates with other teams to keep clients informed of issues throughout the screening process •Reviews and maintains a good understanding of service level agreements and performs work in accordance with clients’ requirements •Implements changes to processes as directed following changes to service level agreements Qualifications: •High school diploma or GED required, College Degree prefered Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!