Hiring: PTC Systems Engineer 2 Company: Metra Commuter Rail Location: Chicago, IL Job Posted Time: 2026-09-12 14:17:03 Target Skills & Keywords : Configuration Management, Linux, Quality Assurance, Red Hat, Root Cause Analysis About the job Experience: •The final salary will depend on the candidate's qualifications. Those with 8 years or more of required experience can expect offers up to the midpoint of the salary range. Metra provides full pay ranges so candidates can consider their growth potential. Required Skills: •Qualified veterans who meet the minimum requirements will receive outreach during the recruitment process in accordance with Federal and State laws, including the Illinois Veterans Preference Act. Meeting the minimum qualifications does not guarantee an interview or job offer. The most qualified candidate will be selected. •Metra is one of the largest and most complex commuter rail systems in North America, serving Cook, DuPage, Will, Lake, Kane, and McHenry Counties. The agency is linking communities in Northeastern Illinois by providing safe, reliable, and efficient commuter service. •Reporting to the Manager, PTC Engineering, the PTC Systems Engineer 2 supports the long term operations of the PTC system through troubleshooting and monitoring of the system, conducting Tier 2 analysis of PTC events and issues, and responding to end-user calls, and documenting events and issues in the PTC ticketing system. •Metra is a railroad employer subject to the provisions of the Railroad Retirement Tax Act, not the Social Security Administration. Qualifications: •Bachelor's degree or in lieu of degree, a combination of education and experience that equals four years in Information Technology or Engineering with an emphasis on system testing, maintenance, or root cause analysis. •In addition to #1, must have four years of experience in a technical help desk, end user support facility, tier 2 support, or root cause analysis of digital components and systems. •Good knowledge of software, computers, operating systems (Red Hat enterprise Linux, Microsoft), data communications transports, data security, and networking technologies. •Good knowledge of the root cause analysis process. •Good verbal and written communication skills. •Good problem solving, analytical, and organizational skills. •Must be proficient in Microsoft 365. •Demonstrated capacity to work well with employees at all levels of the organization as well as contractors. •Demonstrated capacity to apply analytical decision-making principles in resolving systems problems. •Demonstrated capacity to work in a fast-paced environment. Compensation: •$80,986 - $121,479 / year •8 years or more of required experience can expect offers up to the midpoint of the salary range. Metra provides full pay ranges so candidates can consider their growth potential. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!