Hiring: Property Adj Large Loss Company: Mercury Insurance Location: San Francisco, CA Job Posted Time: 2026-09-10 12:10:41 Employment Type: Remote Target Skills & Keywords : Regulatory Compliance About the job Experience: •7 or more years of successful property claims handling experience investigating, estimating, negotiating, and resolving high-severity property claims. •Prior field adjusting experience involving on-site inspections and detailed estimate writing. •Prior commercial claims handling preferred but not required . •As a condition of employment hold and maintain required state adjuster licensing as applicable. •Hold and maintain all required continuing education and adjuster licensing compliance. Required Skills: •Deliver clear, empathetic, timely , professional service and communications with customers, vendors and all parties involved during complex and often stressful loss situations. •Communicate clearly and proactively regarding coverage, claim status, next steps, required documentation, and settlement decisions. •Partner effectively with internal stakeholders such as leadership, SIU, subrogation, legal, vendors, and catastrophe or shared services partners as needed to resolve complex files. •Comfort with in person, video, phone, chat, email, etc. that match customer communication preferences. •Support knowledge sharing, mentorship, and technical development of less experienced property claims team members as requested. •Claim Investigation and Coverage Analysis •Investigate high-severity and high-complexity property claims to confirm facts, origin and cause of loss, damages, and all applicable exposures. •Evaluate and address all relevant claim components, which may include Dwelling, Other Structures, Contents, Loss of Use, and, when assigned, additional property-related exposures. Qualifications: •Bachelor’s degree preferred, or equivalent combination of education and relevant related experience. •Industry designations or certifications such as AIC, CPCU, SCLA, IICRC, or similar credentials relevant to property claims, estimating, or restoration. •Level 2 or Above Xactimate Certification •Advanced knowledge of property claim investigation, coverage analysis, estimating, negotiation, and settlement practices. •Strong working knowledge of residential construction methods, repair sequencing, building materials, and applicable estimating standards. •Strong technical proficiency with Xactimate and related claims or estimating systems. •Demonstrated capacity to independently evaluate high-value, high-exposure claims and make sound decisions within authority. •Strong written, verbal, negotiation, and interpersonal communication skills to provide exceptional customer service. •Strong analytical ability, sound judgment, attention to detail, and organizational skills. •Demonstrated capacity to travel regularly for field inspections and claim-related meetings. Compensation: •$94,458 - $179,048 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!