Hiring: Program Specialist (Austin) Company: Texas Workforce Commission Location: Austin, TX Job Posted Time: 2026-09-10 14:10:06 Employment Type: Full-time Target Skills & Keywords : Microsoft Excel, Microsoft Office About the job Required Skills: •The Program Specialist I will perform routine (journey-level) consultative services and technical assistance with the Special Programs Unit. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. •What You Will Be Responsible For Use the UI benefits system to review all claims for proper payment and conformance to state and federal regulations. •Process special program claims, including Disaster Unemployment Assistance (DUA), Trade Readjustment Act (TRA), Labor Dispute or other UI related programs as needed. •Use the Workforce Information System of Texas (TWIST) to review and analyze claim information to confirm TRA requirements and eligibility. •Review determinations to ensure compliance with law and policy. •Review information and perform functions as needed to ensure high quality and timely processing of claims. •Utilize knowledge of UI to respond to telephone inquires from claimants, employers, other states and other TWC departments related to UI Special Programs. •Review procedures for conformance to laws standards, and regulations. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!