Hiring: Program Project Manager Company: Data Center Storage and Logistics Location: Memphis, TN Job Posted Time: 2026-09-10 13:47:05 Target Skills & Keywords : Project Management About the job Experience: •5+ years of experience in project management, account management, client services, or a closely related customer-facing role. Required Skills: •The Program PM is accountable for the outcome. The Warehouse PM at each site is responsible for executing the physical work. The two roles are designed to flex and support one another, and there will be times when the Program PM steps into the site-level detail to keep a project moving. •Serve as the primary point of contact for your assigned DCSL customers, building trust, managing expectations, and representing DCSL professionally across every interaction. •Understand and anticipate customer needs, translating them into clear requirements and action for the internal team. •Own problem-solving at the account level, identifying issues early, driving them to resolution, and keeping the customer informed throughout. •Manage the collection, accuracy, and transfer of project and inventory data to the customer, ensuring reporting is timely, clear, and reliable. •Set each project up in the WMS and the equipment digital twin, and keep both accurate at the account level. •Maintain your customer's view within DCSL's reporting platform, ensuring the right information flows to the right audience while protecting internal data. The Senior Director of Program Operations owns the platform and the reporting standard every customer view is built to. •Coordinate internal resources, and providers dispatched from DCSL's approved bench, to meet project timelines and customer commitments, keeping all parties aligned on scope and schedule. Qualifications: •Demonstrated ability to manage customer relationships and act as the primary point of contact for key accounts. •Strong data and reporting skills, including experience collecting, organizing, and presenting operational data to external stakeholders. •Comfort working in a reporting or dashboard environment, reading operational data, and presenting it clearly to an external audience. This role uses and maintains DCSL's reporting platform; it does not build it. •Excellent communication, organizational, and problem-solving skills, with the ability to coordinate across internal teams and outside vendors. •Demonstrated capacity to balance multiple accounts and projects simultaneously while maintaining attention to detail and follow-through. •Valid driver's license. Employment is subject to a background check conducted in accordance with applicable law. Ability and willingness to travel to DCSL warehouse locations as needed. •Operational familiarity with dashboard and reporting platforms, inventory or warehouse management systems, and data integration workflows. •Background managing enterprise or high-value customer accounts. •Exposure to physical warehouse or field operations, enabling smooth collaboration with site teams. •A problem solver. You get ahead of issues, drive them to resolution, and keep everyone informed along the way. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!