Hiring: Program Director Company: Endeavors Location: Manor, TX Job Posted Time: 2026-09-10 14:28:15 Employment Type: Remote Target Skills & Keywords : Program Management About the job Experience: •3+ years in a customer service focused environment. •3+ years case management or program management experience; 5+ years preferred. •3+ years supervisory experience; case management supervision preferred. Supervision of remote employees a plus. •Up to 20% travel within a multi-county region. •Must be available and willing to travel to various locations and with such frequency as the business need dictates. Required Skills: •Oversee the delivery of daily program services within assigned state. Monitor and evaluate case management services. Provide on-going program evaluation and recommendations for continuous growth and quality. Implement change as directed to meet program objectives and Veterans’ needs. •Communicate daily with Lead Case Manager and Lead Outreach and Intake Specialist to review case-loads and keep abreast of current issues or concerns. Keep Lead’s informed of program information. Travel to each location on a regular basis and interact with all staff. Ensure all Veteran concerns are resolved in a timely and satisfactory manner. •Meet regularly with the Financial Assistance Coordinators to review payment status for qualifying expenses and to ensure prompt resolution of issues with Veterans, landlords, or other providers. •Coordinate with location staff to attend and network at various Veteran and other community groups. Develop and deliver presentations to meet the Community Outreach Plans. Promote the success and reputation of Supportive Services for Veteran Families. •Operate region in an efficient, cost effective manner. Monitor budget for revenue goals and expense. Implement cost containment as needed to stay within budget parameters. Provide input to the Regional Director for annual budget preparation. •Interview, make quality hiring decisions, train and mentor in best practices, policies and procedures. •Monitor performance and document as necessary, providing ongoing feedback and timely evaluations. •Develop staff for advancement and to ensure continuity of program. Qualifications: •Bachelor’s Degree in Social Work, Sociology, Psychology or related field. •LMSW, LBSW, LMFT preferred. Drivers License with clear record required. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!