Hiring: Program Coordinator GEE SCM: Graduate & Executive Education, Haslam College of Business - UTK Company: Haslam College of Business at the University of Tennessee Location: Knoxville, TN Job Posted Time: 2026-09-03 11:12:23 Employment Type: Full-time Target Skills & Keywords : Dart, Program Management, Project Management, Zoom About the job Experience: •Requires professional experience in an administrative or project management role Required Skills: •Program operations and delivery includes planning and coordinating team efforts with the collaborating institutions for the off-campus residency periods, both domestically and internationally. Some domestic travel will be required. •Academic & Organizational Management/Day-to-Day Program Operations •Provide comprehensive support for degree and non-degree programs, ensuring the seamless delivery of academic services, events, and experience for all stakeholders and ensuring that budgets are adhered to per the Assistant Director's contractual delegations. •Registration & Program Management: Oversee student participant registration, matriculation requirements, and the graduation/program completion process, ensuring all academic milestones are met for student participants. •Faculty and Student Participant Communication: Manage weekly communications to ensure clear and timely updates to both student participants and faculty, promoting a positive and productive academic environment. •Department Collaboration: Coordinate all logistics requests with Event Services, DART, vendors, and parking teams to coordinate logistical needs for academic events and activities, ensuring all aspects are handled smoothly and efficiently. •Assist with financial aid initiatives, address billing inquiries, and process necessary documentation to support participant financial needs. •Oversee student participant records management, fee payments, and ensure that all processes are completed in a timely and accurate manner. Qualifications: •Knowledge of academic program structure, delivery, and processes (e.g., curriculum development, student assessments) •Knowledge of project management methodologies, event planning, logistics and coordination •In-depth knowledge of customer service principles in an academic or professional setting. •Proficient in managing multiple projects simultaneously, ensuring deadlines are met, and maintaining a structured approach to task prioritization. •Excellent oral and written communication, ensuring clear, concise, and effective exchange of information with all stakeholders. •Data gathering and analysis to assess program performance, identify areas for improvement, and implement necessary changes. •Strong attention to detail; commitment to customer service; adaptability; cultural sensitivity; ability to communicate with different types of individuals including executives, faculty and corporate customers. •Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status. •Associate's degree in business, education, or related field plus 4 years professional experience OR Bachelor's degree in business, education, or related field plus 2 years professional experience •Professional experience in higher education or an educational setting Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!